Shipping & Handling
Merchandise Total |
Standard |
Express Air |
| $0 - $100 | $15 | $20 |
| $101 - $300 | $25 | $30 |
| $301 - $500 | $30 | $35 |
| Over $500 | $35 | $40 |
Standard
Allow 5-7 working days for delivery
Express Air
Allow 3-5 working days for delivery. Order must be submitted before 12:00pm EST Monday - Friday. This service is not available to all locations and is not available for PO Boxes.
Additional Shipping & Handling Information
For orders containing only Gift Cards, standard shipping cost is FREE. Gift Cards are shipped separately from merchandise and cannot be delivered to a P.O. Box.
Certain fragrance and certain body care products cannot be shipped outside of the US.
StandardFor most orders, allow 4-9 business days for delivery. Some areas can take up to 14 days for delivery. Gift Card Only Orders Ship Free |
$7 |
Gold Status Member ExclusiveHollister House Rewards Gold Status Members get free shipping on every single order. |
|
Two DayOrder must be submitted before 12:00pm EST Monday-Friday $7 for Gift Card Only Orders |
$15 |
Next DayOrder must be submitted before 12:00pm EST Monday-Friday $10 for Gift Card Only Orders |
$22 |
Same Day Delivery*Orders must be submitted 4 hours before the Fulfilling Store’s Closing *Delivery Address must be within service distance of Fulfilling Store *All items must be available to be fulfilled by the same Store *Excluded items: fragrance, body mists, aerosols, online exclusive items, and CBD items |
$10 |
Pickup PointFor most orders, allow 1-5 business days for delivery to your selected pickup point.Orders must be picked up within 5 business days (7 calendar days) of delivery. Please bring a government-issued photo ID. If your ID address doesn’t match the package label address, you’ll also need your tracking number and an alternative form of ID: (utility bill or statement, health or auto insurance card, property statement from a county or city website, or credit card statement).If package is not picked up within 5 business days (7 calendar days), it will automatically be returned to our warehouse and processed as a return.Anyone who lives at the same address as you can pick up your package using the tracking number and a government-issued photo ID that proves they live at the same address on the package label. They can also use an alternative ID to prove they live with you. |
$7 |
Economy |
|
|
Australia & South Korea All Other Countries* Allow 7-11 working days for delivery. *Where available |
US$15 US$20
|
Standard |
|
|
Australia & South Korea All Other Countries Allow 5-8 working days for delivery. |
US$20 US$35
|
Fragrance and certain body care products cannot be shipped outside of the US.
Important: The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.
Orders Shipping to Russia
Changes have been made to order processing and shipping.
Once your order has shipped, you will be contacted by email by our carrier, eShopWorld, to provide the below information for customs clearance. You will be required to provide this information on eShopWorld's web site prior to your order leaving the United States.
Name and surname of the Internal passport
Number of passport
Date of issue
You have 10 days to provide the above information to eShopWorld. After 10 days, eShopWorld may return your order to us, resulting in your order being canceled and a refund issued.
Your order may be subject to duties and taxes. If this is the case, eShopWorld will contact you to make payment arrangements prior to your package being delivered. All payments for duties and taxes will be made directly to eShopWorld on their web site.
eShopWorld will be responsible for clearing your order through local Customs, paying Duties and Taxes on your behalf to the appropriate Customs authority; and delivering your order to you. Visit http://www.eshopworld.com/contact-us/ for help with your shipping.
Orders Shipping to Brazil
Once your order has shipped, you will be contacted by email by our carrier, eShopWorld, to provide the below information for customs clearance. You will be required to provide this information on eShopWorld's web site prior to your order leaving the United States.
Cadastro de Pessoas Fisicas (CPF).
Payment of Duties and Taxes
You have 14 days to provide the above information and make payment of your duties and taxes to eShopWorld. After 14 days, eShopWorld may return your order to us, resulting in your order being canceled and a refund issued.
eShopWorld will be responsible for clearing your order through local Customs, paying Duties and Taxes on your behalf to the appropriate Customs authority; and delivering your order to you.
Visit Visit http://www.eshopworld.com/contact-us/ for help with your shipping.
Additional Shipping & Handling Information
For orders containing only Gift Cards, standard shipping cost is US$20. Gift Cards are shipped separately from merchandise and cannot be delivered to a P.O. Box.
Allow about 10-14 working days for orders shipping to Russia for all in-stock items.
Fragrance and certain body care products cannot be shipped outside of the US.
Important: The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.
Economy |
|
|
Australia & South Korea All Other Countries* Allow 7-11 working days for delivery. *Where available |
US$15 US$20
|
Standard |
|
|
Australia & South Korea All Other Countries Allow 5-8 working days for delivery. |
US$20 US$35
|
Fragrance and certain body care products cannot be shipped outside of the US.
Important: The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.
Orders Shipping to Russia
Changes have been made to order processing and shipping.
Once your order has shipped, you will be contacted by email by our carrier, eShopWorld, to provide the below information for customs clearance. You will be required to provide this information on eShopWorld's web site prior to your order leaving the United States.
Name and surname of the Internal passport
Number of passport
Date of issue
You have 10 days to provide the above information to eShopWorld. After 10 days, eShopWorld may return your order to us, resulting in your order being canceled and a refund issued.
Your order may be subject to duties and taxes. If this is the case, eShopWorld will contact you to make payment arrangements prior to your package being delivered. All payments for duties and taxes will be made directly to eShopWorld on their web site.
eShopWorld will be responsible for clearing your order through local Customs, paying Duties and Taxes on your behalf to the appropriate Customs authority; and delivering your order to you. Visit http://www.eshopworld.com/contact-us/ for help with your shipping.
Orders Shipping to Brazil
Once your order has shipped, you will be contacted by email by our carrier, eShopWorld, to provide the below information for customs clearance. You will be required to provide this information on eShopWorld's web site prior to your order leaving the United States.
Cadastro de Pessoas Fisicas (CPF).
Payment of Duties and Taxes
You have 14 days to provide the above information and make payment of your duties and taxes to eShopWorld. After 14 days, eShopWorld may return your order to us, resulting in your order being canceled and a refund issued.
eShopWorld will be responsible for clearing your order through local Customs, paying Duties and Taxes on your behalf to the appropriate Customs authority; and delivering your order to you.
Visit Visit http://www.eshopworld.com/contact-us/ for help with your shipping.
Additional Shipping & Handling Information
For orders containing only Gift Cards, standard shipping cost is US$20. Gift Cards are shipped separately from merchandise and cannot be delivered to a P.O. Box.
Allow about 10-14 working days for orders shipping to Russia for all in-stock items.
Fragrance and certain body care products cannot be shipped outside of the US.
Important: The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.
Economy |
|
|
Australia & South Korea All Other Countries* Allow 7-11 working days for delivery. *Where available |
US$15 US$20
|
Standard |
|
|
Australia & South Korea All Other Countries Allow 5-8 working days for delivery. |
US$20 US$35
|
Fragrance and certain body care products cannot be shipped outside of the US.
Important: The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.
Orders Shipping to Russia
Changes have been made to order processing and shipping.
Once your order has shipped, you will be contacted by email by our carrier, eShopWorld, to provide the below information for customs clearance. You will be required to provide this information on eShopWorld's web site prior to your order leaving the United States.
Name and surname of the Internal passport
Number of passport
Date of issue
You have 10 days to provide the above information to eShopWorld. After 10 days, eShopWorld may return your order to us, resulting in your order being canceled and a refund issued.
Your order may be subject to duties and taxes. If this is the case, eShopWorld will contact you to make payment arrangements prior to your package being delivered. All payments for duties and taxes will be made directly to eShopWorld on their web site.
eShopWorld will be responsible for clearing your order through local Customs, paying Duties and Taxes on your behalf to the appropriate Customs authority; and delivering your order to you. Visit http://www.eshopworld.com/contact-us/ for help with your shipping.
Orders Shipping to Brazil
Once your order has shipped, you will be contacted by email by our carrier, eShopWorld, to provide the below information for customs clearance. You will be required to provide this information on eShopWorld's web site prior to your order leaving the United States.
Cadastro de Pessoas Fisicas (CPF).
Payment of Duties and Taxes
You have 14 days to provide the above information and make payment of your duties and taxes to eShopWorld. After 14 days, eShopWorld may return your order to us, resulting in your order being canceled and a refund issued.
eShopWorld will be responsible for clearing your order through local Customs, paying Duties and Taxes on your behalf to the appropriate Customs authority; and delivering your order to you.
Visit Visit http://www.eshopworld.com/contact-us/ for help with your shipping.
Additional Shipping & Handling Information
For orders containing only Gift Cards, standard shipping cost is US$20. Gift Cards are shipped separately from merchandise and cannot be delivered to a P.O. Box.
Allow about 10-14 working days for orders shipping to Russia for all in-stock items.
Fragrance and certain body care products cannot be shipped outside of the US.
Important: The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.
Country |
Standard |
Express |
Access Point |
| Austria | €5 | €10 | Unavailable |
| Belgium | €5 | €10 | €5 |
| Bulgaria | €10 | Unavailable | Unavailable |
| Croatia | €5 | Unavailable | Unavailable |
| Cyprus | Unavailable | €20 | Unavailable |
| Czech Republic | €5 | €10 | Unavailable |
| Denmark | €5 | €10 | €5 |
| Estonia | €10 | Unavailable | Unavailable |
| Finland | Unavailable | Unavailable | €10 |
| France | €5 | €10 | €5 |
| Germany | €5 | €10 | €5 |
| Greece | Unavailable | €10 | Unavailable |
| Hungary | €10 | Unavailable | Unavailable |
| Ireland | €5 | €10 | Unavailable |
| Italy | €5 | €10 | €5 |
| Latvia | €10 | Unavailable | Unavailable |
| Lithuania | €10 | Unavailable | Unavailable |
| Luxembourg | €5 | €10 | €5 |
| Malta | Unavailable | €20 | Unavailable |
| Monaco | €5 | €10 | Unavailable |
| Netherlands | €5 | €10 | €5 |
| Norway | Unavailable | Unavailable | €15 |
| Poland | €5 | €10 | €5 |
| Portugal | €10 | €20 | Unavailable |
| Romania | €10 | €20 | Unavailable |
| Slovakia | €5 | Unavailable | Unavailable |
| Slovenia | €5 | Unavailable | Unavailable |
| Spain | €5 | €10 | €5 |
| Sweden | €10 | €20 | €10 |
| Switzerland | €5 | Unavailable | Unavailable |
| United Kingdom | €5 | €10 | €5 |
Additional Shipping & Handling Information
Customers shipping to Norway are required to pay VAT and any applicable duties to the carrier.
Currently, we are unable to ship to the following regions: Azores, Bonaire, Canary Islands, Ceuta, Curacao, Danish Faroe Island, French Guiana, Guadeloupe, Madeira, Martinique, Mayotte, Melilla, Réunion, Saint-Martin.
Fragrance cannot be shipped expedited.
Standard
Allow about 5-7 working (business) days for delivery.
Express
Allow 1-3 working (business) days for delivery. Orders must be submitted before 12:00 PM CET Monday-Friday for Express delivery.
Access Point
Allow about 5-7 working (business) days for delivery. Orders must be picked up within 10 days of delivery to the access point. You will need to present government issued photo id, driver's license, passport, foreign national or military id as identification in order to pick up your package. If package is not picked up before the time expires, the order will automatically be sent to our warehouse to be processed as a return.
StandardAllow 5-7 business days for delivery |
£5 |
Same Day Delivery*Orders must be submitted 4 hours before the Fulfilling Store's Closing*Delivery Address must be within service distance of Fulfilling Store*All items must be available to be fulfilled by the same Store*Excluded items: fragrance, body mists, aerosols, online exclusive items, and CBD items |
£10 |
ExpressAllow 2-3 business days for deliveryOrder must be submitted before 12:00pm CET Monday – Friday |
£10 |
Access PointAllow about 5-7 working (business) days for delivery. Orders must be picked up within 10 days of delivery to the access point. You will need to present government issued photo id, driver’s license, passport, foreign national or military id as identification in order to pick up your package. If package is not picked up before the time expires, the order will automatically be sent to our warehouse to be processed as a return. |
£5 |
Gift Cards are shipped separately from merchandise.
Additional Shipping & Handling Information
For orders containing only Gift Cards, standard shipping cost is FREE. Gift Cards are shipped separately from merchandise and cannot be delivered to a P.O. Box.